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Are you looking for system for customer relationship management, but no box solution does not meet your expectations? We will design a CRM system tailored to your needs.

 

 

  • We create CRM systems tailored to customer requirements
  • We will design a system with standard functions of CRM systems such as customer records, business cases or creation and planning of activities
  • Based on a thorough analysis of your business processes, the CRM system is extended with specific functions customized to your company's needs
  • The system will not interfere with useless features , that you do not use.
  • Intuitive and simple operation of information systems is the basis of our CRM systems
  • We connect CRM with other in-house systems of your company.

 

CRM systems

 

What are the specifics of our CRM systems?

  • The development is always preceded by a thorough analysis of business processes.
  • The customer becomes the owner of the system, so he does not have to pay any license fees.
  • The system has customized design and functionality according to customer requirements.
  • The customer has the option of placing the CRM system on their own server or we can provide a custom server tailored to our client's needs.

    What does our CRM system allow you?

  • Automate and digitize business processes
  • Create a database of your business partners contacts
  • Record customer relationship history
  • Delegate activities to other colleagues
  • Collect information about all your business cases in one place
  • Owning a shared document repository
  • Improve time management with a shared calendar
  • Make your data accessible to authorized persons only
  • Make marketing communications more efficient

Non-binding meeting

At a non-binding meeting, we will enjoy a cup of good coffee and we will talk about information systems and the possibilities of our collaboration. You get the idea about the price of the desired solution.

Analysis

Our analysts will be thoroughly acquainted with your requirements and they will find a suitable solution to your needs. After that hey will create an analysis and they will provide you a specified price offer.

Signing contract

By signing the contract the application development starts according to the deferred schedule

Development and testing

When developing an application, we use an agile approach to respond flexibly to changes during development. The information system is continuously tested by our internal testers and using automated tools.

Commissioning

Upon completion of the main software development block, we will make the application available for pilot testing for acceptance tests. Before deploying the application into operation, we incorporate changes based on customer feedback, communicate with future users and we provide them training.

System operation and user support

According to the set parameters of cooperation, we also provide care for the operation of the information system, support for users, bug fixes, implementation of new requirements, continuous updates, backup a performance monitoring.